Doing business with idiots
Jan. 15th, 2013 11:59 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
desperanceIn which once again we lose our entire morning to telling people in the UK that they are being stupid. With my money. When did writing business letters cease to be a practical way of doing business...?
Harrumph.
A major international banking and finance house has just written to tell me that they propose to begin taking direct debit payments on 01/01/1900. *waves to the extreme past* [A quick check of my current balance confirms that they have not in fact done this; I abide in hopes that they will not recalculate what I owe from that date, and add interest on top.]
And another arm of that same house continues to accuse me of things that are not true, and to demand answers to questions that I have answered three times already. I don't in fact believe that three international letters have all successively gone astray, at least not before they reached the building they were sent to; nevertheless, it is clearly time to try another avenue. And they don't do e-mail [HOW CAN A MAJOR INTERNATIONAL BUSINESS NOT DO E-MAIL?], so I shall find a Fedex office and send a fax.
Aaargh.
Harrumph.
A major international banking and finance house has just written to tell me that they propose to begin taking direct debit payments on 01/01/1900. *waves to the extreme past* [A quick check of my current balance confirms that they have not in fact done this; I abide in hopes that they will not recalculate what I owe from that date, and add interest on top.]
And another arm of that same house continues to accuse me of things that are not true, and to demand answers to questions that I have answered three times already. I don't in fact believe that three international letters have all successively gone astray, at least not before they reached the building they were sent to; nevertheless, it is clearly time to try another avenue. And they don't do e-mail [HOW CAN A MAJOR INTERNATIONAL BUSINESS NOT DO E-MAIL?], so I shall find a Fedex office and send a fax.
Aaargh.
(no subject)
Date: 2013-01-15 08:36 pm (UTC)Scan or take a good b/w photo of your signature to paste into such documents.
(no subject)
Date: 2013-01-16 08:48 am (UTC)I have also found that in such organisations denying receipt of correspondence now seems a common approach to any dispute, or problem requiring them to take action. Recorded delivery is the solution. Can you post to a UK person who is willing to forward via recorded/special delivery? Or are there affordable international-signed-for options?